Privacy policy

PRIVACY POLICY

At SALZY, we are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains our practices when you visit, use, or make a purchase from our store.

1. Information We Collect Depending on how you interact with us, we collect:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Transaction & Financial Info: Credit/debit card details, payment confirmations, order history, and cart items.

  • Account Info: Username, password, preferences, and customer support communications.

  • Device & Usage Data: IP address, browser type, device information, and site navigation details collected automatically via cookies.

2. How We Use Your Information We use your personal data to:

  • Fulfill Orders: Process payments, ship products, handle returns, and send account or order updates.

  • Customer Support: Answer inquiries and provide timely assistance.

  • Improve Our Services: Personalize your shopping experience and optimize our store layout.

  • Marketing & Security: Send promotional offers (which you can opt out of at any time), prevent fraud, and maintain store security.

3. How We Share Your Information We share your information only with trusted third parties essential to our store operations:

  • Shopify: Our e-commerce platform host, which processes data on our behalf to power our store.

  • Service Providers: Payment processors, shipping carriers, data analytics, and marketing partners.

  • Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.

4. Your Rights & Choices Depending on your location, you may have the right to:

  • Access, correct, or request the deletion of your personal data.

  • Obtain a copy of your information (data portability).

  • Opt out of marketing communications at any time using the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us using the information below.

5. Security & Data Retention We use industry-standard measures to protect your information. We retain your personal data only as long as necessary to provide our services, resolve disputes, and comply with legal obligations.

6. Contact Us For questions, complaints, or data requests, please reach out to us:

  • Email: salzylife@gmail.com